Contact Us

For questions regarding title, pricing, appointments, volume grace months, forms, processes, the P & R, promotions, incentives and changes to accounts.

Phone	925-734-3636
Hours	Mon-Fri, 6 am to 5 pm Pacific
Email	fieldsupport@shaklee.com

For questions regarding orders, shipping, returns, product experience reports, member status, member applications and missing products. Make sure you have your member ID or your order number handy to resolve your issue quickly!

Phone	1-800-Shaklee (1-800-742-5533)
Hours	Mon-Fri, 6 am to 7pm Pacific | Saturday, 7 am - 4 pm Pacific NOTE: On the first and last business day of the month, hours are extended to 9 pm Pacific.
Email	customercare@shaklee.com

For questions about products and ingredients from our nutritional, personal care and household lines.

Phone	925-734-3638
Hours	Mon-Fri, 9 am to 5 pm Pacific
Email	medicalaffairs@shaklee.com

Questions about Personal Websites, My Business, email problems and passwords.

Phone	1-800-Shaklee (1-800-742-5533)
Hours	Mon-Fri, 6 am to 7pm Pacific | Saturday, 7 am - 4 pm Pacific

SBOSS Technical Support
For owners of the Shaklee Business Office Software System (SBOSS) who need assistance with running the software on their PC.

Phone	1-801-479-9261
Hours	Mon-Fri, 8:15 am to 4:30 pm Pacific

For Media Relations, Press inquiries, Press Release Information, Press Kits

Email	publicrelations@shaklee.com

4747 Willow Road,
Pleasanton, CA 94588

Phone	925-924-2000
Fax	925-924-2862

Shaklee Canada, Inc.
Unit 700 – 529 Michigan Drive
Oakville, ON L6L 0C4

Phone	905-681-1422 | Toll Free in Canada: 1-888-574-2553
Email	canada@shaklee.com
Fax	1-800-281-4160
Website	https://ca.shaklee.com

Shaklee China
Rm 2305-2307, Tower B, Office Park, No.10
Jin Tong Xi Road, Chaoyang District, Beijing, China 100020

VP, Asia Pacific	Annie Peng
Phone	+86(10)85885666
Email	info@shaklee.com
Fax	+86(10)85885667
Website	http://www.shaklee.cn

PT. Shaklee Indonesia
Menara Citicon Lt.12
Jl. Letjen S. Parman Kav 72 Slipi
Jakarta Barat 11410 Indonesia

President	Helen Lam
Phone	+62-(0) 21-2930-8728
Email	idinfo@shaklee.com
Fax	+62-(0) 21-2930-8729
Website	http://shaklee.co.id

Shaklee Japan K.K.
21st Floor, Shinjuku-Sumitomo Bldg.
Nishi-Shinjuku, 2-6-1
Tokyo, Shinjuku-ku 163-0221

President	Shigeo Takasugi
Phone	0120-992-170
Email	soudan@shaklee.co.jp
Fax	0120-919-355
Website	http://www.shaklee.co.jp

Shaklee Products (M) Sdn. Bhd.
Ground Floor, Sunway Geo Tower,
Jalan Lagoon Selatan, Bandar Sunway,
47500 Subang Jaya, Selangor Darul Ehsan

President	Helen Lam
Phone	603-5622 3188
Email	customerinquiry@shaklee.com
Fax	603-5622 3199 (Customer Service)
Website	http://www.shaklee.com.my

Shaklee (Asia) Inc., Taiwan Branch
11F, 90, Section 1, Jian-Guo North Road,
Taipei, Taiwan 10491

VP, Asia Pacific	Annie Peng
Phone	+886-2-2516-0339 | Toll Free in Taiwan: 0800-066-068
Email	tw-service@shaklee.com
Fax	+886-2-2516-0800
Website	http://www.shaklee.com.tw